30 days to love it


Delivery and installation included

Your Chesneys HEAT appliance will be delivered, unwrapped, set up and positioned exactly where you want it by our experienced installation team.

30 days to fall in love

We’re so confident that you will love your dual-function heater BBQ, that we give you 30 days to try it out. If, after 30 days you don’t get on with it, we will take it away.

Free collection

If, after 30 days have elapsed since delivery, you want to return your HEAT appliance for any reason, you have 7 days to contact us by email or phone in order to arrange your free collection. Please note, we can only collect appliances that are undamaged and in full working order.

Full refund

Once we have collected your appliance, we will then give you a full refund within 14 days.