Project Coordinator

 

We currently have an opportunity for a project coordinator to join our operations team.

Tasked with the effective management of all fireplace installations and installation partner management, our skilled operations team ensures that all projects across London and the surrounding counties, be it prestigious listed buildings or domestic installations, are completed to the highest standard and within a strictly monitored timescale minimising any inconvenience to our domestic and commercial clients at all stages.

 

Key responsibilities of this role include:

• Ensure installation partner companies are fulfilling their responsibilities, helping      resolve customer queries to move installs forward in a timely manner for the customer

• Resource management, stock tracking, diary planning and scheduling for installation projects

• Working closely with the operations team, sales, project manager, procurement and  warehouse teams to ensure that all installations are being effectively managed from start to finish

• Preparing all required documentation and paperwork to allow for a safe and  effective installation, including RAMS, build up plans, day works guidance

• Acting as a primary point of contact and a key communication link between the company and our customers

 

The key skills required for this role include:

• Excellent organisation skills

• Excellent communication skills

• Good computer & IT literacy (experience with Microsoft Dynamics NAV and other Microsoft suite is beneficial)

• Professionalism and the ability to represent a high end brand

• Resilience and a can-do attitude to problem solving

• Ability to adapt and learn on the job – No two projects are the same

• Ability to read/understand architect drawings and an understanding of building regulations is beneficial

 

The ideal candidate will have previous experience in a similar role. However, we will offer the necessary training to bring skillset in line with company requirements.

Secure a rewarding long-term career with an established and fast-growing company.

 

Administrator

 

We currently have an opportunity for a Administrator to join our Contracts Team

Providing supply and installation of our products to multiple size projects, an administrator will work for the Professional Contracts Department alongside the Contracts Director and Operations Team ensuring a smooth process from when a quote/order is raised to the point of handover to Installations.  Developing and maintaining key relationships with customers ensuring orders, invoices, payments are processed, and commercial enquiries handled in a timely and efficient manner. 

We will offer the necessary training to bring skillset in line with company requirements. 

 

Key responsibilities of this role include:

Prepare quotes and tenders 

Review contracts and sales paperwork 

Raise orders and invoices, process and allocate payments 

Monitor samples supply and approvals 

Enter data for sales and finance onto excel spreadsheets and NAV system 

Dealing with company queries via email and telephone  

Ensure that all records are accurate and up to date 

Administering and managing financial project records 

Coordinate ongoing projects alongside the Project Manager to meet contract deadline

Follow up on unconfirmed quotes, overdue payments and outstanding orders  

Prepare Operations and Maintenance Manuals  

Apply for Health and Safety Accreditations and PQQ’s

 

The key skills required for this role include:

Excellent organisational and communication skills

Ability to work independently and as part of a team

•  Excellent attention to detail and time management 

Good computer and IT literacy (experience with Microsoft Office and NAV is beneficial)

Ability to maintain a high level of customer service and relationship building 

Professionalism and the ability to represent a high-end brand

Resilience and a can-do attitude to problem solving

Ability to adapt and learn on the job

 

Location:

St Albans Office 

 

Hours:

Monday -Friday 09.00 – 17.30