Jobs at Chesneys
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Outdoor Heaters and Dual Function Machines
We currently have an opportunity for a project coordinator to join our operations team.
Tasked with the effective management of all fireplace installations and installation partner management, our skilled operations team ensures that all projects across London and the surrounding counties, be it prestigious listed buildings or domestic installations, are completed to the highest standard and within a strictly monitored timescale minimising any inconvenience to our domestic and commercial clients at all stages.
• Ensure installation partner companies are fulfilling their responsibilities, helping resolve customer queries to move installs forward in a timely manner for the customer
• Resource management, stock tracking, diary planning and scheduling for installation projects
• Working closely with the operations team, sales, project manager, procurement and warehouse teams to ensure that all installations are being effectively managed from start to finish
• Preparing all required documentation and paperwork to allow for a safe and effective installation, including RAMS, build up plans, day works guidance
• Acting as a primary point of contact and a key communication link between the company and our customers
• Excellent organisation skills
• Excellent communication skills
• Good computer & IT literacy (experience with Microsoft Dynamics NAV and other Microsoft suite is beneficial)
• Professionalism and the ability to represent a high end brand
• Resilience and a can-do attitude to problem solving
• Ability to adapt and learn on the job – No two projects are the same
• Ability to read/understand architect drawings and an understanding of building regulations is beneficial
The ideal candidate will have previous experience in a similar role. However, we will offer the necessary training to bring skillset in line with company requirements.
Secure a rewarding long-term career with an established and fast-growing company.
We currently have an opportunity for a Administrator to join our Contracts Team
Providing supply and installation of our products to multiple size projects, an administrator will work for the Professional Contracts Department alongside the Contracts Director and Operations Team ensuring a smooth process from when a quote/order is raised to the point of handover to Installations. Developing and maintaining key relationships with customers ensuring orders, invoices, payments are processed, and commercial enquiries handled in a timely and efficient manner.
We will offer the necessary training to bring skillset in line with company requirements.
• Prepare quotes and tenders
• Review contracts and sales paperwork
• Raise orders and invoices, process and allocate payments
• Monitor samples supply and approvals
• Enter data for sales and finance onto excel spreadsheets and NAV system
• Dealing with company queries via email and telephone
• Ensure that all records are accurate and up to date
• Administering and managing financial project records
• Coordinate ongoing projects alongside the Project Manager to meet contract deadline
• Follow up on unconfirmed quotes, overdue payments and outstanding orders
• Prepare Operations and Maintenance Manuals
• Apply for Health and Safety Accreditations and PQQ’s
• Excellent organisational and communication skills
• Ability to work independently and as part of a team
• Excellent attention to detail and time management
• Good computer and IT literacy (experience with Microsoft Office and NAV is beneficial)
• Ability to maintain a high level of customer service and relationship building
• Professionalism and the ability to represent a high-end brand
• Resilience and a can-do attitude to problem solving
• Ability to adapt and learn on the job
St Albans Office
Monday -Friday 09.00 – 17.30