Jobs at Chesneys
There are currently no vacancies at Chesneys.
There are currently no vacancies at Chesneys.
Department: Warranty & Technical
Location: Unit 12-16 Eldon Road, Attenborough, Beeston, Nottingham, NG9 6DZ.
Hours: Monday – Friday 8.00am – 5.00pm
Remuneration: Salary plus Pension & Health Insurance (upon successful completion of probation).
Holiday Entitlement: 23 Days per annum plus statutory public holidays (compulsory holidays between Christmas and New Year).
This role offers a competitive salary and excellent benefits.
Are you passionate about delivering excellent customer service to customers, have an amazing telephone manner and good computer skills?
If yes, we have a position for a Warranty & Technical Administrator role available.
The Role:
Following a successful interview with the Warranties & Technical team your role would be to deliver a professional effortless experience to all customers who telephone or email correspondence into Warranty & Technical to seek advice. After a 2 week training period you will be required to answer phone calls from customers and deal with their Warranty & Technical queries in a polite and timely manner. You will be required to work in a busy environment at a fast pace.
You would be working for global heating company based in Nottingham with great values and ethics where you can enjoy family friendly atmosphere and stability.
Warranty & Technical Administrator Responsibilities:
Successful candidates will be asked to provide evidence of relevant skills and experience and will also be required to complete a test as part of the interview and recruitment process.
Please submit a covering letter and CV to jobs@chesneys.co.uk
Department: Retail Sales
Location: 194 Battersea Park Road, London SW11 4ND.
Days: Monday-Friday & Saturday
Hours: Monday – Friday 9.00am – 5.30pm Saturday 10.00 – 5.00pm.
Remuneration: Salary plus Pension & Health Insurance (upon successful completion of probation).
Holiday Entitlement: 23 Days per annum plus statutory public holidays (compulsory holidays between Christmas and New Year).
This role offers a competitive salary and excellent benefits.
As the Sales Executive, you will be responsible for and have the following key attributes, but not limited to:
Some occasional travel around London/Home Counties may be required to attend meetings or as requested by the company.
Reporting directly to Nicholas Chesney and working within Retail sales.
Initial job role training will take place in London and will involve some time spent with the Retail Sales Department in South West London. All expenses paid in line with company expenses policy.
The successful candidate for the role of Sales Executive will have previous experience within a similar role and/or similar responsibilities
Please submit a covering letter and CV to nicholas.chesney@chesneys.co.uk
Chesneys are delighted to be recruiting two full time Trade Sales Administrators to join the Customer Services team in Beeston supporting its growing network of independent Trade Stockists. Chesneys are the UK’s leading luxury fireplace brand renowned for their exquisite stone and marble fireplaces, award winning wood burning stoves and revolutionary outdoor Heater BBQ cookers.
The successful applicants will join Chesney’s Customer Services team which provides sales support and technical product advice and processes sales orders from over 150 approved stockist throughout the UK and Ireland. The Team also provide support to the company’s field sales team.
Essential qualities and attributes are:
Successful candidates will be asked to provide evidence of relevant skills and experience and will be required to complete psychometric tests as part of the interview and recruitment process.
Initial training will take place in part at the company head office and showrooms in Battersea, South West London and Belize Park, North London to allow the successful candidate to become familiar with the company’s processes and obtain a comprehensive understanding of its product range. Training will include on-site observation of installation processes and workshop based training in relation to product manufacture. In addition there will be showroom based sales training and office based support service familiarisation. During London based training, which will be for a week at a time, all accommodation and associated costs and travel expenses will be met by the company.
Please submit a covering letter and CV to jobs@chesneys.co.uk
We currently have an opportunity for a Administrator to join our Contracts Team
Providing supply and installation of our products to multiple size projects, an administrator will work for the Professional Contracts Department alongside the Contracts Director and Operations Team ensuring a smooth process from when a quote/order is raised to the point of handover to Installations. Developing and maintaining key relationships with customers ensuring orders, invoices, payments are processed, and commercial enquiries handled in a timely and efficient manner.
We will offer the necessary training to bring skillset in line with company requirements.
• Prepare quotes and tenders
• Review contracts and sales paperwork
• Raise orders and invoices, process and allocate payments
• Monitor samples supply and approvals
• Enter data for sales and finance onto excel spreadsheets and NAV system
• Dealing with company queries via email and telephone
• Ensure that all records are accurate and up to date
• Administering and managing financial project records
• Coordinate ongoing projects alongside the Project Manager to meet contract deadline
• Follow up on unconfirmed quotes, overdue payments and outstanding orders
• Prepare Operations and Maintenance Manuals
• Apply for Health and Safety Accreditations and PQQ’s
• Excellent organisational and communication skills
• Ability to work independently and as part of a team
• Excellent attention to detail and time management
• Good computer and IT literacy (experience with Microsoft Office and NAV is beneficial)
• Ability to maintain a high level of customer service and relationship building
• Professionalism and the ability to represent a high-end brand
• Resilience and a can-do attitude to problem solving
• Ability to adapt and learn on the job
St Albans Office
Monday -Friday 09.00 – 17.30
Please send applications to: tristan@chesneys.co.uk
We currently have an opportunity for a project administrator to join our operations team.
Tasked with the effective management of all fireplace installations and installation partner management, our skilled operations team ensures that all projects across London and the surrounding counties, be it prestigious listed buildings or domestic installations, are completed to the highest standard and within a strictly monitored timescale minimising any inconvenience to our domestic and commercial clients at all stages.
• Assisting project coordinator in ensuring the installation partner companies are fulfilling their responsibilities and helping resolve customer queries to move installs forward in a timely manner for the customer
• Resource booking, stock tracking, diary planning and scheduling for installation projects under the guidance of the project coordinator and department head.
• Working closely with the operations team, sales, project manager, procurement and warehouse teams to ensure that all installations are being effectively managed from start to finish
• Preparing documentation and paperwork under the guidance of senior management to allow for a safe and effective installation, including RAMS and day works guidance
• Acting as a communication link between the company, partners and our customers
• Excellent organisation skills
• Excellent communication skills
• Good computer & IT literacy (experience with Microsoft Dynamics NAV and other Microsoft suite is beneficial)
• Professionalism and the ability to represent a high end brand
• Resilience and a can-do attitude to problem solving
• Ability to adapt and learn on the job – No two projects are the same
• Ability to read/understand architect drawings and an understanding of building regulations is beneficial
The ideal candidate will have previous experience in a similar role. However, we will offer the necessary training to bring skillset in line with company requirements.
Secure a rewarding long-term career with an established and fast-growing company.
Please send applications to: daniel.michaels@chesneys.co.uk
There are currently no vacancies at Chesneys.