Clean Burn XL FAQ’s

Can the units be easily moved?

No. The Clean Burn XL is a large and heavy appliance and although it has wheels, moving the appliance can only be easily achieved on a firm, flat, and even surface.

Can I use the unit in a Coastal Area?

Appliances located within 10 miles/ 16 kilometres of a coastal area will be subject to increased moisture and salt levels so more frequent maintenance will be required, and the weatherproof cover supplied with the appliance should be used at all times. Depending on specific conditions of the location of the appliance it is possible, despite maintenance and use of the weatherproof cover that rusting may occur and remedial work will be necessary.

Can I use this unit inside or under a canopy?

No, you cannot use the units inside a dwelling, gazebo, canopy or any enclosed space which the chimney exhausts into.

Can Units stand on grass?

The base on which the unit stands must be firm and level. Standing on grass that can be moist and possibly uneven is not recommended. If standing on a suitable grassed area, please take care when refuelling as hot ash may fall out of the door and burn the grass.

Can I extend the chimney?

Additional chimney lengths are available to purchase, you can purchase a single 1m length or an extension kit which incorporates a baffle for slow roasting control. Bend kits are also available to offset the chimney.

What is the distance the units can be to a wooden fence?

As the units are designed to radiate heat, we would recommend a minimum safe distance to any combustible material to be at least 200mm.

Can I leave the unit outside?

The unit is finished using a weatherproof paint; However, we would always recommend that when the unit is not in use the weatherproof cover is utilised. This is for further protection against the elements. Never use the cover when the unit is hot. As an outdoor product, these units will be exposed to the sun, rain, wind and other weather elements. It is expected that maintenance will be needed to preserve the appearance and operation of the appliance. Wear and tear including cosmetic corrosion such as surface damage can be remedied with maintenance and does not detract from the operation of the product.