Warranty and
Caring for your machine
We offer a 3 year guarantee on all HEAT appliances but not against individual components that may wear and need to be replaced e.g. fire bricks, glass or handles etc. For best results we recommend regular care of your machine.
30 day trial
We’re so confident that you will love HEAT we’ll give you 30 days to try it out. If you don’t get on with it, we’ll come and take it away, free of charge.
Delivery Options & FAQ
We offer 3 delivery / collection options but recommend our white glove delivery service that includes installation to a location of your choice, unwrapping and set up, so your appliance is ready to use (subject to Ts & Cs).